Privacy Policy

Last updated: 2 January 2026

Nunuz Hub is owned, operated, designed, and developed by Lwandiso Nunu. This Privacy Policy explains how personal information is collected, used, and protected when using the platform.

Nunuz Hub processes personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 of the Republic of South Africa.

1. Information We Collect

• Name and surname
• Email address and phone number
• Academic level or study interests
• Booking and inquiry details
• Tutor or mentor application information

2. How Information Is Used

• Providing tutoring, training, and educational services
• Managing bookings, inquiries, and communication
• Processing tutor and mentor listings
• Improving platform quality, security, and user experience
• Complying with legal and regulatory obligations

Personal information is processed only where it is necessary, lawful, and relevant to the operation of the platform.

3. Payments

Nunuz Hub does not store banking or card details. Payments are processed through third-party providers.

4. Independent Service Provider (defined in T&Cs page)

Independent Service Provider (defined in T&Cs page) listed on Nunuz Hub are independent service providers and are responsible for their own services and compliance.

5. Gallery Content

Images are posted only with explicit consent. If submitted by service providers, Nunuz Hub assumes consent has been obtained.

6. External Links

Links to NSFAS, bursaries, universities, and colleges are provided for informational purposes only.

7. Data Protection

Reasonable measures are taken to protect personal information. However, no online system is completely secure.

7A. Your Rights Under POPIA

In accordance with POPIA, users have the right to:

• Request access to their personal information
• Request correction or updating of inaccurate information
• Request deletion of personal information, where applicable
• Object to the processing of personal information on reasonable grounds

7B. Data Retention & Deletion

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Users may request deletion of their personal information by contacting the platform owner, subject to legal and operational requirements.

8. Children & Minors

Parental or guardian consent is required where applicable.

8A. Privacy Contact Information

For privacy-related queries, access requests, or data correction requests, users may contact:

Lwandiso Nunu
Platform Owner – Nunuz Hub
Email: supportservices@nunuzhub.co.za

9. Policy Updates

Continued use of the platform indicates acceptance of updates.